Kedai 888 Terms & Conditions – Terms of Use for Malaysia's Online Betting Platform

Welcome to Kedai 888, an online sports betting and casino platform operating under the domain kedai888.biz. By accessing, registering for, or using any of the services offered by Kedai 888, you agree to comply with and be bound by all terms and conditions set out in this document.

These Terms & Conditions form a legally binding agreement between you as the user and Kedai 888 as the platform operator. This document should be read together with Privacy Policy and Responsible Gambling Policy ours, which form part of this overall agreement.

Kedai 888 reserves the right to amend, update, or add to any part of these Terms & Conditions at any time without prior notice. It is the user's responsibility to review the Terms & Conditions periodically. Continued use of the platform following any amendments constitutes your acceptance of the updated terms.

To register and use Kedai 888's services, you must meet all of the following eligibility criteria:

• Aged 18 years and above at the time of registration
• Have full legal capacity to enter into a binding agreement
• Not residing in any jurisdiction that specifically prohibits online betting
• Not an individual whose Kedai 888 account has been previously terminated or suspended
• Not registering on behalf of third parties or as a company representative without written authorisation

During registration, you are required to provide accurate, complete, and up-to-date information. Kedai 888 reserves the right to request identity verification documents at any time, including a copy of your Malaysian identity card (MyKad), utility bill, or any other documents deemed necessary for Know Your Customer (KYC) purposes.

Each user is only permitted to hold one (1) active account. Holding multiple accounts, whether under your own name or another identity, is a serious violation of these terms. Kedai 888 reserves the right to close all accounts involved and forfeit all funds held within those accounts if identity fraud is proven.

All financial transactions on Kedai 888 are conducted in Malaysian Ringgit (RM / MYR). No foreign currencies are accepted. Supported payment methods include:

For withdrawals, the minimum amount is RM 50 and processed to a Malaysian bank account within 15 to 60 minutes depending on your VIP membership tier. Withdrawals can only be made to a bank account registered under the same user's name. Kedai 888 does not allow withdrawals to third-party accounts.

Every successful deposit will be credited directly to your account balance. If a deposit is not reflected within 5 minutes, please contact our customer support team with proof of transaction for immediate review.

Kedai 888 offers a wide range of bonuses and promotions for members, including welcome bonuses, deposit bonuses, weekly rebates, accumulator bonuses, and seasonal promotions. All bonuses are subject to the following terms:

• Wagering Requirement: Every bonus carries wagering requirements that must be met before any bonus funds or bonus-related winnings can be withdrawn. Wagering requirements are specified in the terms of each individual promotion.
• Bonus Validity Period: All bonuses have a stated expiry period. Unused bonuses that are not utilised within the specified timeframe will be automatically forfeited without compensation.
• One Bonus Per Promotion: Each promotion may only be claimed once per account, IP address, device, or household, unless otherwise stated in the specific promotion's terms.
• Direct Withdrawal Restriction: Bonus funds cannot be withdrawn directly — they must first be wagered in accordance with the applicable wagering requirements.
• Eligible Games: Not all games contribute equally toward wagering requirements. Sports bets generally contribute 100%, while certain table games may contribute at a lower rate.

Kedai 888 reserves the right to void bonuses and withhold associated winnings if there is evidence that a bonus has been misused, exploited through arbitrage strategies, or obtained fraudulently.

All bets placed at Kedai 888 are subject to the specific rules of each sport or game. In general, the following rules apply to all bet types:

• Confirmed bets cannot be cancelled or amended without Kedai 888's approval
• Bets placed based on inaccurate information, incorrect odds resulting from a technical error, or events that have already commenced may be voided by Kedai 888
• Winnings are automatically credited to your account once the official results are announced
• In the event of a dispute over a betting outcome, the decision of Kedai 888 is final and binding
• Bets suspected of involving match-fixing or fraud will be investigated and may be voided

For Sports Betting — including Malaysia Super League football, EPL, BWF badminton, ICC cricket, and e-sports — additional rules may apply depending on the market type selected. In-play bets are considered final once confirmed by the system, even in the event of internet disruption or technical issues on the user's end.

You are solely responsible for keeping your Kedai 888 login credentials — including your username and password — confidential. We strongly recommend that you:

• Use a strong password (minimum 8 characters, combining uppercase and lowercase letters, numbers, and symbols)
• Enable two-factor authentication (2FA) through your account security settings
• Never share your login details with anyone, including family members
• Log out of your account when using a shared device
• Notify Kedai 888 immediately if you suspect any unauthorised access to your account

Kedai 888 shall not be held liable for any losses or damages arising from a user's failure to secure their account credentials. Any activity that occurs within your account is considered your own action unless you have reported an account compromise to us prior to that activity taking place.

Kedai 888 reserves the right to suspend or terminate any user's account for the following reasons, without prior notice in cases involving fraudulent activity:

• Violation of any part of these Terms & Conditions
• Multiple Account Ownership
• Providing false or misleading information during registration or KYC verification
• Attempts to exploit bonuses or promotions in an unauthorised manner
• Money laundering activities or suspicious transactions
• Abusive or threatening behaviour toward customer support staff

Users who wish to voluntarily close their account may contact Kedai 888 customer support via email. Any remaining balance (excluding bonus funds) will be returned to the original payment method within 3 business days, subject to the settlement of all outstanding active bets.

Kedai 888 provides its betting platform on an "as is" basis and does not guarantee uninterrupted operation at all times. We are not liable for:

• Losses arising from internet service disruptions, user device failures, or third-party network issues
• Betting losses considered a normal risk of wagering activity
• Delays in deposit or withdrawal processing caused by third parties (banks, e-wallet operators)
• Any indirect, consequential, special, or punitive damages

Kedai 888's total liability to any user in any given situation shall not exceed the amount deposited by that user in the 30 days preceding the event giving rise to the claim.

Kedai 888 is committed to promoting healthy and responsible gambling practices among all our members in Malaysia. We provide the following tools to help users manage their betting activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings page
• Loss Limit: Cap your net losses within a defined time period
• Bet Limits: Set a maximum limit per single bet
• Self-Exclusion: Temporarily suspend your account for 24 hours, 7 days, 30 days, or longer
• Self-Exclusion: Permanent account closure option available for users who wish to stop playing entirely

Betting should be an enjoyable form of entertainment, not a source of stress or financial hardship. If you or someone you know is showing signs of problem gambling, please reach out through our customer support or consult a qualified counselling professional.

Kedai 888 reserves the right to modify, amend, or replace any part of these Terms & Conditions at any time. Significant changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect, unless the change is required immediately for legal or security reasons.

The latest version of the Terms & Conditions will always be available on this page, clearly marked with the date of update. Continued use of the Kedai 888 platform after the effective date of any amendment constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of Kedai 888's services, our customer support team is available 24 hours a day, 7 days a week.

For formal complaints, please include your account number, the date and time of the incident, and a full description of the issue so our team can resolve it promptly and accurately.